A 99.9% Server Uptime
We have built our cloud website hosting platform using reliable hardware and strongly modified software. Our admins have installed a modified version of Security–Enhanced Linux on each of our physical servers in order to guarantee maximum protection and reliability. We have set up a number of DDoS protection mechanisms in addition to powerful firewall software to make sure our internal network is unassailable and secure.
Our cloud website hosting services packages offer a 99.9% server uptime guarantee. And irrespective of which datacenter you select, our guarantee remains unchanged.
A 99.9% Network Uptime
When you set up your own cloud hosting platform, it is important that you also set up your own network infrastructure. That’s the reason why we built a custom–configured internal network in each one of our data center facilities. Relying on top–class Juniper switches and routers, our internal network allows for extremely fast data transfer speeds and is also fully redundant.
As a result, you can enjoy a 99.9% network uptime in our US data center, in our UK data center, in our data center FI, in our Eastern Europe data center and in our AU data center, no matter which web hosting plan you have picked.
A 30–Day Money–Back Guarantee
Like with every other service, when it is your cash at risk, you can’t feel truly secure. That’s the reason why, with all our cloud hosting packages we offer a 30–day money–back guarantee. If you do not feel happy with our service or if you need to get an even more robust web hosting solution, such as a VPS hosting or a dedicated hosting services – you’ll receive a full refund, without hidden fees or reimbursement taxes.
24/7 Technical Support
If you’ve ever been forced to wait for hours to receive a reply, you’re probably aware of how exasperating this can be, even more so when your website is on the line. This is the reason why we offer a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our tech support engineers will be at your disposal and they will answer you within one hour. And the best part is that their average response time is just twenty minutes!